Shipping policy

Shipping Policy

At REVYV, we aim to make every order simple and transparent from purchase to delivery.

Order Processing

Orders are generally processed within 2–3 business days before being handed to the shipping carrier.

Once your order has shipped, tracking information will be provided by email when available. Please allow some time for tracking information to become active after shipment.

Estimated Delivery Times

Estimated transit times vary depending on your destination:

Destination Estimated Transit Time
United States 6–10 days
United Kingdom 3–8 days
Canada 7–10 days
Australia 5–12 days
New Zealand 8–15 days

These are estimated transit times and do not include the 2–3 business day processing period.

Delivery times are estimates, not guaranteed dates. Orders may occasionally take longer due to carrier delays, customs processing, weather, peak periods, or other circumstances outside REVYV's reasonable control.

Tracking

Tracking information will be provided by email when available. Please allow some time for tracking information to become active after your order has shipped.

If tracking shows that your parcel is in transit, please allow the carrier time to complete delivery before contacting us.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order cannot be delivered because of an incorrect or incomplete address, or because the recipient is unavailable to receive the parcel, additional shipping charges may apply if re-delivery is available.

Delayed or Missing Orders

If your order has not arrived within a reasonable period after the estimated delivery window, please contact us with your order number so that we can investigate the shipment with the carrier and our fulfillment partner.

If a parcel is confirmed to have been lost in transit, REVYV will work with you to provide an appropriate resolution based on the circumstances and applicable consumer protection laws.

Customs and Import Duties

Depending on your destination, your order may be subject to customs duties, taxes, or other import charges.

Any such charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Contact

If you have questions about your order or shipping, please contact REVYV through our Contact page.

Nothing in this Shipping Policy limits or excludes any rights or remedies you may have under applicable consumer protection laws.